Effective Date: 10/1/2024

CloudRider Networks, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect the information obtained from our customers when using SMS communications through our Dialpad platform. By interacting with us via SMS, you agree to the practices outlined below.

  1. Information We Collect
    • Personal Information: We may collect your phone number, name, and other identifying details necessary for communication.
    • Message Content: SMS messages you send to us, including any responses, questions, or feedback, may be stored to help us provide better service.
  2. How We Use Your Information
    • Service Delivery: We use your information to communicate with you, provide updates on your services, and respond to your inquiries.
    • Improvement of Services: Information collected may help us improve our services, customize your experience, and enhance our offerings.
    • Legal Compliance: Your information may be disclosed if required to comply with legal obligations or protect our rights.
  3. Data Security
    We implement security measures to protect your information from unauthorized access, disclosure, or alteration. While we work to safeguard your information, please be aware that no electronic transmission is 100% secure.
  4. Data Sharing and Disclosure
    We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted partners and service providers who assist us in operating our SMS services, provided they agree to keep this information confidential.
  5. Your Rights and Choices
    • Opting Out: You may opt out of SMS communications by replying “STOP” to any message received.
    • Access and Updates: You may contact us to update or access the personal information we have on file.
  6. Changes to This Policy
    We may update this policy periodically. Changes will be effective upon posting, and we will notify users of significant changes as required.
  7. Contact Us
    For questions or concerns regarding our SMS Privacy Policy, please contact us at:

    CloudRider Networks, Inc.
    ron@cloudridernetworks.com
    925-858-9606
    440 Stevens Ave Ste 200, Solana Beach, CA 92075